Troubleshooting the BizTalk Server Monitoring Agent
If you have any issues that you can not solve, contact our Support or send us an email at support@nodinite.com
Frequently asked questions
Cannot start/stop ports using the Scheduled Task Adapter
If you encounter problems to start and stop ports using the Scheduled Task Adapater; Make sure to:
- Install and run the Nodinite BizTalk Server Monitoring agent on the BizTalk Server node(s)
- Make sure there is not a versioning problem hidden in the configuration: https://stackoverflow.com/questions/28968785/biztalk-scheduled-task-adapter-v5-fails-unable-to-cast-object
Cannot start the agent
The problem for the Nodinite BizTalk Server Monitoring agent to start may simply be due to the fact that it is a Windows service and has some security and run-time related dependencies that are not met. Your problem may stem from one or more of the following common configuration errors:
- Insufficient rights to run as a Windows Service, solution found in the following article: How to set Logon as a Service right
- Shared port error, a possible solution exists in the following article: Shared Port 8000
- Prerequisites are not met, further detailed in the Prerequisites page
- Database update - After an update from time to time we add and/or modify the Monitoring Database and hence the agent will not start due to dependencies on later version of the existing database.
Here's an example of database update.
Missing Resources
- The agent can be configured to use Filters to remove All resources from BizTalk Applications depending on your filter. Please review and/or remove the filter and change
There are no Actions available
- Make sure the Monitor View has Actions option enabled, further detailed in the Add or manage Monitor View page
Where do I install the agent?
Your Nodinite environment can be installed on existing hardware on-premise, on Azure Virtual machines or hosted in the cloud by your sourcing partner. Hybrid scenarios are also supported.
How do I uninstall the BizTalk Server Monitoring Agent
- Make sure the Agent is stopped before running the MSI package, further detailed in the uninstallation user guide
- You must be a local administrator to remove Windows Services
How do I get the latest version?
Download from the Nodinite portal
How do I know when there's a new version available?
Please subscribe to updates using our Support portal
How do I know where the agent is installed and running
Review the Nodinite Overview and/or the Monitor Agent Run-time Information section.