Installing the Nodinite Web Services Monitoring Agent
This guide teaches how to install the Nodinite Web Service Monitoring Agent.
Note
You must be a local administrator to have the right to install Windows Services
Before you begin
Make sure you comply with the prerequisites.
Step 1: Start the installer
Double-click on the MSI file to start the installation of the Nodinite Web Service Monitoring Agent:
Step 2: Welcome screen
On successful execution of the MSI file, a Welcome screen is presented:
Click the 'Next' button to continue the installation process or click the 'Cancel' button to quit the installer.
Step 3: Accept End User License Agreement
The Licensee is ultimately responsible for making sure Nodinite products are used according to the End User License Agreement. Make sure you have the assigned formal rights to install and perform modifications to the target environment before you continue installing any Nodinite products:
You must accept the terms in the License Agreement to continue
Step 4: Custom setup
Select the components to install and select the destination path for the installation:
>[!NOTE]
Default settings are recommended
Click the 'Next' button to continue the installation process or click the 'Cancel' button to quit the installer.
Step 5: Service Account Information
Enter the credentials for the Account to run the Nodinite Web Service Monitoring Agent.
Enter credentials:
Domain: The name of the Domain the Server belongs to. If a local account is being used, use the name of the server or a . (dot) as Domain
User: The name of the account
Password: The password for the account
Click the 'Next' button to continue the installation process or click the 'Cancel' button to quit the installer.
Insufficient privileges
Error message when provided account information does not meet the Prerequisites:
If you get this message, the most common reason is that the account is not allowed to run as a service or is not a local Administrator on the server. Follow the guide How to set Logon as a Service right and click retry. If the problem remains, click cancel and restart. Make sure to enter valid credentials!
Tip
Check the local event log if there are errors (both System and Application)
Step 6: Ready to install
Now all preparations are performed, click on the 'Next' button to continue the installation process or click the 'Cancel' button to quit the installer.
![Ready to Install][11]
Here's an example of the Ready to install dialogue.
Step 7: Completed setup
The last step of the installation gives either a success or a premature exit.
Successful installation example:
Failed installation example:
A failed installation will render a premature exit
Click the Finish button to Exit and quit the installer.
Step 8: Add Agent as a new Monitoring Agent Configuration
When the setup has been completed with success, your default text editor will open a text file named 'README.txt'. The README.txt file holds additional information that you need to add the agent as a Monitoring Agents. This file is [re]generated on each successful start.
Instructions on how to add the Web Service Monitoring Agent as a Monitoring Agents is detailed in a shared article, click on the link below to learn more:
Support
Contact our Support for additional guidance if you fail to resolve the installation problem.
Note
Additional information to aid the troubleshooting may exist in the Windows Event Logs.
Next Step
Configuration of the agent
Update
Uninstall
Related
Add or manage a Monitoring Agent Configuration
Monitoring Agents
Prerequisites