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Uninstalling Nodinite Pickup LogEvents Service Logging Agent

The Nodinite Pickup Log Events Service Logging Agent empowers organizations with robust, end-to-end logging and seamless integration. When your requirements change, you can easily uninstall the agent using either the installer or Windows' 'Add or Remove Programs' feature.

Important:
Before uninstalling, always disable logging to all destinations. Failing to do so may waste resources, fill queues, and cause disk issues for your team.


Uninstall Guide

To ensure a clean and trouble-free uninstall, follow these steps:

  • Disable logging from your custom code.
  • Remove all queues, tables, and folders that the Nodinite Pickup Log Events Service Logging Agent used to fetch LogEvents from any supported source:
    • ActiveMQ
    • AMQP
    • Blobs in Containers (Azure Storage Account)
    • Event Hub and syncpoint in Azure Storage Account
    • File Folder (SMB)
    • MSMQ
    • PostgreSQL database(s)
    • SQL Server
    • Service Bus

You can start the uninstall process with either of the following methods:

Step 1: Add or Remove Programs

Add or Remove Programs
The image above shows the Windows 'Add or Remove Programs' interface for uninstalling the agent.

Step 2: Start the Installer

Alternatively, double-click the MSI file to launch the uninstaller for the Nodinite Pickup Log Events Service Logging Agent.
msi
The image above shows the MSI installer file used for uninstallation.

Step 3: Welcome Screen

After starting the uninstaller, you will see the Welcome screen.
Welcome
The image above displays the Welcome screen of the uninstaller.

Click Next to continue or Cancel to exit.

Step 4: Change, Repair, Remove

In the 'Change, Repair, Remove' dialog, click Remove to uninstall the agent.
Remove
The image above shows the 'Change, Repair, Remove' dialog.

If the service is still running, a dialog may appear. Click 'Ok' to close and continue.

Service is in Use
The image above shows the 'Service is in Use' dialog.

If the service cannot be closed, another dialog may appear. Click 'Ok' to proceed.

Unable To Close
The image above shows the 'Unable To Close' dialog.

Step 5: Remove Program

Click Remove to finalize the uninstallation.
Remove Program
The image above shows the 'Remove Program' dialog.

Step 6: Completed Setup

The final step displays either a successful uninstall or a premature exit.
Completed
The image above shows a successful uninstallation.

Click Finish to exit the uninstaller.


Troubleshooting

Failed uninstallation example: If the uninstall fails, you will see a premature exit.
Premature exit
The image above shows a failed uninstallation with a premature exit.

Support

If you need help, contact our Support.

Additional troubleshooting information may be available in the Windows Event Logs.


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