Monitoring Dynamics 365
Learn how to monitor and manage failed workflows, processing steps and even save some money on monitoring license utilization
This section describes what's being monitored and the rules for how Nodinite translates this into meaningful monitoring states. Also, many remote commands are available as Actions to help you swiftly manage Dynamics 365 related problems. Actions are further detailed on the [Managing Dynamics 365][Mana] page.
The agent auto-discovers all your deployed Dynamics 365 artifacts. Simply deploy new workflows and other artifacts and they will automatically be detected and get monitored and listed within your Monitor Views.
Most monitoring options (including thresholds) are managed in the global Configuration
Monitoring Features
State Evaluation - Makes sure the Dynamics 365 and deployed artifacts like Workflows and Processing steps have the intended run-time state
If Nodinite can't check the state of your Dynamics 365 workflows, chances are no one else can use them either
Auditing - Helps you get insights about user licensing and audits login activity
History - View executions
Automatic Discovery
- Nodinite Microsoft Dynamics 365 agents make use of the Microsoft SDKs and offer you an automatic discovery of your Dynamics 365. Sharing and/or dividing access to any individual Workflow is very easy from within Nodinite.
Overview of one Dynamics 365 group with some examples of different state evaluations
One artifact (for example one Workflow) will be displayed within Nodinite as one Resource. If you have 42 Workflows, then you will have 42 Resources in Nodinite.
- The name of the Resources comes from the deployed artifact from within Dynamics 365
- The Application name is based on the name from any given Dynamics 365 Application:
- All artifacts of a given type belongs to an appropriate category The various monitoring capabilities for the Dynamics 365 agent are expressed as Resources and are grouped by Categories. The Categories are unique for each [Monitoring Agent][Monitoring Agents].
The Nodinite Dynamics 365 Monitoring Agent also supports the execution of Remote Actions on most resources using the Nodinite Web Client tool or by programmatically calling the Web API.
The following Categories are provided by the Nodinite Dynamics 365 Monitoring Agent:
Example list of Categories as filtered within a Monitor View
Tip
Users can be fine-tuned regarding assigned access (through the use of Roles and Monitor Views) to selected Dynamic 365 artifacts on just about any level (everything, by selected applications, by selected categories or even individual artifacts).
State evaluation for Dynamics 365
Depending on settings in the global Configuration there are many different options for the evaluation process.
| Category | What is evaluated | Actions | Metrics/Statistics | |
|---|---|---|---|---|
| ActionBusiness Process FlowBusiness RuleProcessing stepWorkflow | Execution time | History | - | |
| Resources in use | Resources in use | Details | - | |
| User Logon Auditing | User Logon Auditing | List last 7 days List last logon date | - |
Execution time
The maximum allowed run-time for monitored categories are evaluated according to the settings in the global Configuration where the main ones are imaged below:
Application Name=Instance configuration name from the global Configuration
Category Name="Action | Business Process Flow | Business Rule | Processing step | Workflow"
Resource Name="Name of artifact as deployed within Dynamics 365"
The evaluated state is provided in the table below:
| State | Status | Description | Actions | |
|---|---|---|---|---|
| Unavailable | Resource not available | If the resource be evaluated either due to network or security-related problems | Review prerequisites | |
| Error | Workflow failed | One or more executions are failing | History | |
| Error | Workflow has not completed run within defined time of... | Executions are not completing within time defined by the error threshold | History | |
| Warning | Workflow has not completed run within defined time of | Executions are not completing within time defined by the warning threshold | History | |
| OK | No problems detected | Executions are not failing and runs on time | History |
You can view the History and manage the entries in the list for the executions of selected monitored category.
Resources in use
Click the 'Details' menu item to further manage 'Resources in use'. This topic is further detailed in the Resources in use management user guide.
Example when 'Resources in use' are above warning threshold'
Application Name=Instance configuration name from the global Configuration
Category Name="Audit"
Resource Name="User Access"
The evaluated state is provided in the table below:
| State | Status | Description | Actions | |
|---|---|---|---|---|
| Unavailable | Resource not available | If the resource be evaluated either due to network or security-related problems | Review prerequisites | |
| Error | Too many active users defined | Users have not logged on above configured threshold | Details | |
| Warning | Too many active users defined | Number of users above configured error threshold | Details | |
| OK | Operative users | Users are frequently logging on | Details |
User Logon Auditing
If you checked the 'Enable monitoring of inactive users' option in the Configuration and you have users who have not logged in to your Microsoft Dynamics 365 instance within user-defined thresholds the Resource 'User access' will be evaluated accordingly.
Application Name=Instance configuration name from the global Configuration
Category Name="Audit"
Resource Name="User Access"
The evaluated state is provided in the table below:
| State | Status | Description | Actions | |
|---|---|---|---|---|
| Unavailable | Resource not available | If the resource be evaluated either due to network or security-related problems | Review prerequisites | |
| Error | Inactive users found | Users have not logged on above configured threshold | List last 7 days List last logon date | |
| Warning | Inactive users found | Users have not logged on above configured warning threshold | List last 7 days List last logon date | |
| OK | Operative users | Users are frequently logging on | List last 7 days List last logon date |
This topic is further detailed in the User Audits management user guide.
Alert history for Dynamics 365
During root cause analysis or other purposes, it might be helpful to understand how often your Dynamics 365 instance(s) problems happen. If your Monitor View allows it, you can search for historical state changes for the provided time span, either for all monitored artifacts within Dynamics 365 or individually. This topic is further detailed within the generic instructions on how to Add or manage Monitor View page.
| Search | Resource history |
|---|---|
 Search for alert history for all resources in the Monitor View |
 Alert history for the selected Dynamics 365 artifact |
Frequently asked questions
Use the troubleshooting guide to find the FAQ and answers to known problems.
Next step
Managing Dynamics 365
Configuration