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Uninstalling the Message Queueing Monitoring Agent

This guide walks you through the safe and complete uninstallation of the Nodinite Message Queueing Monitoring Agent. Follow these steps to avoid common pitfalls, prevent unnecessary alerts, and ensure a clean removal from your environment.

✅ Step-by-step instructions for a safe uninstall
✅ Prevent orphaned agents and error alerts in Monitor Views
✅ Visual examples for each step
✅ Support resources for troubleshooting

The Message Queueing Monitoring Agent can be uninstalled by running the installer directly or by using 'Add or Remove Programs' in Windows.

Before uninstalling, remove affected Monitoring Agents and Resources from your Monitor Views.

If you uninstall the agent without removing the Monitoring Agents, users will receive error alerts, and the Monitoring Agent Configuration will appear as unavailable in the list of Monitoring Agents.

Example of uninstalled and therefore unavailable Monitoring Agents:
Unavailable Monitoring Agent
Generic example of unavailable Monitoring Agents


Uninstall guide

Follow these steps to uninstall the Message Queueing Monitoring Agent:

Step 1: Add or Remove Programs

Use the Windows built-in feature to remove installed programs.
Add or Remove Programs
Windows 'Add or remove programs' feature.

From the list of installed programs, select the Message Queueing Monitoring Agent.
Remove Installation
List of installed Nodinite applications

Step 2: Start the installer

Optionally, double-click the MSI file to start the [un]-installation of Nodinite.
msi
Start the MSI installer to begin uninstallation.

CloseBeforeUninstall
Close any open files before uninstalling.

Step 3: Welcome Screen

On successful execution of the MSI file or starting from 'Add or remove programs', a Welcome screen is presented.
Welcome
Welcome screen for the uninstallation process.

Click the 'Next' button to continue or the 'Cancel' button to quit the installer.

Step 4: Change, Repair or Remove the installation

In the 'Change, repair or remove installation' dialog, click the 'Remove' button to uninstall the agent and proceed to the next step.
Remove
Choose Remove to uninstall the agent.

If the Service was not stopped before uninstalling, a dialog may appear. Click 'Ok' to close and continue.

Files in use
Dialog if files are in use during uninstall.

If the Service was not stopped before uninstalling, a dialog may appear. Click 'Ok' to close and continue.

Unable To Close
Dialog if unable to close files during uninstall.

Step 5: Remove Program

Click the 'Remove' button to remove the agent and proceed to the next step.
Remove Program
Final removal of the agent.

Completed setup

The last step of the un-installation gives either a success or a premature exit.
Successful un-installation example
Completed
Uninstallation completed successfully.

Failed un-installation example: A failed un-installation will render a premature exit
Premature exit
Premature exit if uninstall fails.

Click the Finish button to exit and quit the installer.

Support

Contact our Support for additional guidance if you fail to resolve the uninstallation problem.

Note

Additional information to aid troubleshooting may exist in the Windows Event Logs.


Next Step

Add or manage Monitor View
Add or manage a Monitoring Agent Configuration

Message Queueing Monitoring Agent
Resources
Monitoring Agents
Monitor Views