Acknowledge Dead Letter Messages

^{New 7.1.0}

Tip

Acknowledge dead-letter messages that are older than the current time, changing the resource status from Error to Warning. Available in Nodinite v7.1.0 and later.

Nodinite lets you quickly acknowledge dead-letter messages in a Service Bus Queue that are older than now, which changes the resource status from Error to Warning. This page explains how to acknowledge older dead-letter messages, confirm your intent, and understand the status change behavior.

Expect to:

• ✅ Acknowledge all dead-letter messages older than the current time
• ✅ Change resource status from Error to Warning instantly
• ✅ Receive clear success feedback after the operation
• ✅ Understand when new messages will trigger alerts again

You can Acknowledge dead-letter messages up until now on a Service Bus Queue with existing dead-letter messages. Click the Acknowledge dead-letter messages up until now menu item in the Actions button on the Resource representing the queue.

Example showing the Acknowledge dead-letter messages up until now menu item in the Actions button for the selected queue.

Next, you will be prompted with intent to continue with the operation. Click either Yes to proceed and No to abort the current operation.

Example displaying the confirmation dialog for acknowledging dead-letter messages.

If the operation is successful, you will see a result resembling the following screen capture:

Example of the success screen after acknowledging dead-letter messages older than now.

Understanding Status Changes

The following diagram illustrates the logical flow and status changes when acknowledging dead-letter messages:

When you acknowledge dead-letter messages using this action, the following behavior occurs:

• ✅ All dead-letter messages with a timestamp older than the current time are acknowledged
• ✅ The resource status changes from Error to Warning (assuming no other error conditions exist)
• ✅ New dead-letter messages arriving after the acknowledgement will again trigger an Error status
• ✅ This allows you to clear transient dead-letter issues while remaining alerted to new problems

This feature is particularly useful for:

• Acknowledging batch processing failures that have been resolved
• Clearing stale dead-letter queues after root cause analysis
• Maintaining alert awareness while preventing false positives from historical messages

Details

Information about the time for which messages were acknowledged is available in the details modal for the Service Bus Queue resource.

Example showing the details modal for acknowledging dead-letter messages.

Next Step

• Back to Actions Overview
• Monitoring Azure Service Bus Queue
• Managing Azure Service Bus Queues
• Monitoring Azure Service Bus Topics
• Managing Azure Service Bus Topics
• Monitoring Azure Service Bus Topic Subscriptions
• Managing Azure Service Bus Topic Subscriptions

Related Topics

• Details – View essential information about the selected Service Bus Queue.
• Edit thresholds – Configure monitoring thresholds for the selected queue.
• Enable – Enable a Service Bus Queue that is currently disabled.
• Disable – Disable a Service Bus Queue that is currently enabled.
• Resubmit and Delete All Dead Letter Messages – Resubmit and delete all dead letter messages in the queue.
• List Active Messages – View all active messages in the queue.
• List Dead Letter Messages – View all dead letter messages in the queue.
• List Scheduled Messages – View all scheduled messages in the queue.
• Purge Messages (Active) – Purge all active messages from the queue.
• Purge Dead Letter – Purge all dead letter messages from the queue.