Updating the Database Monitoring Agent

This guide teaches how to update the Database Monitoring Agent.

Release notes

For information about the releases, please visit the Release Notes for the Database Monitoring Agent.

Running Version

The installed version is displayed in the 'Version' text box.

You can also get this information from the file details property on the local installation:

PreReq: You must have successfully installed the Nodinite Database Monitoring Agent prior to an update. The Service account credentials to use must have Logon as Service Right. See Prerequisites for Database Monitoring Agent for more information. You must be a local administrator to have the right to install (and thereby update) Windows Services.

Compatibility and versioning issues

5.0 -> 5.1
- New installation folder is being used, move 'Settings.json' from old folder to new folder and restart
- New Service URL due to changed name of the agent: http://SERVERNAME:8000/Nodinite/Monitor/Agent/Database/
- All Specific categories have been removed, review your Monitor Views after the update
4.X -> 5.X review Updating from V4 to V5
4.1.0.x -> 4.1.0.y
- Additional features have been added, make sure to review settings and affected Monitor Views after an update
- LogText for Resources written by the Monitoring Agents have been modified to never change unless the state does.
4.0 -> 4.1
- Update from older XML configuration based versions requires a manual re-configuration (open old configuration file using notepad and then copy paste applicable settings).

Update guide

Follow the steps next to update the Database Monitoring Agent.

Step 1: Start the installer

Double-click on the MSI file to start the update of the Nodinite Database Monitoring Agent.

Step 2: Welcome Screen

On successful execution of the MSI file, a Welcome screen is presented.

Click the 'Next' button to continue with the update process or the 'Cancel' button to quit the installer.

Step 3: Custom Setup

Select features and the location to update.

Default settings are recommended

Note
If you change the location your old configuration will be lost

Click the 'Next' button to continue with the update process or the 'Cancel' button to quit the installer.

Step 4: Service Account Information

Enter the credentials for the Account to run Nodinite Database Monitoring Agent.

Depending on the connection string used in remote configuration different accounts may be used when monitoring different databases

Domain: The name of the Domain the Server belongs to. If a local account is being used, use the name of the server or a . (dot) as Domain
User: The name of the account
Password: The password for the account

Note
The account must have 'Log on as Service Right'

Click the 'Next' button to continue with the update process or the 'Cancel' button to quit the installer.

Insufficient Privileges

Error message when account information does not meet Prerequisites.

If you get this message, the most common reason is that the account is not allowed to run as a service or is not a local Administrator on the server. Follow the guide How to set Logon as a Service right and click retry. If the problem remains, click cancel and restart. Make sure to enter valid credentials!

Tip
Check the local event log if there are errors (both System and Application)

Step 5: Completed setup

The last step of the update process gives either a success or a premature exit.

Successful update example.

Click the 'Finish' button to Exit and quit the installer (update process).

When the setup has finished the default text editor will open a text file named the 'README.txt'. The README.txt file holds additional information that you need to manage the agent as a Monitoring Agents.