What is a User Notification?
Empower your organization to communicate proactively and manage maintenance windows with Nodinite User Notifications. This feature enables you to schedule, target, and display important messages to end users, including seamless Maintenance Mode management.
- Schedule and manage notifications for all or targeted users
- Promote critical messages on the Dashboard for maximum visibility
- Enable Maintenance Mode to suppress alerts and streamline planned downtime
- Target specific roles or all users with rich HTML content
Info
The User Notifications feature provides a convenient and consistent way to schedule and manage notifications, empowering you to improve communication with end users, including the critical Maintenance Mode feature.
Here's an example of a User Notification on the Dashboard of the Nodinite Web Client.
General Properties
The User Notification has the following properties:
| Property | Description |
|---|---|
| Title | The Title is mandatory and is the short text that should catch the attention of the intended target audience. |
| Content | The Content can be more extensive text that informs the user about the details of the notifications. The text area makes use of a WYSIWYG HTML editor, and you can provide rich text formatting, including images and more. |
| Type / Severity | This property allows you to provide different classifications for the User Notification, such as OK or Critical, based on the severity of the message you want to convey. |
| Promoted on the Dashboard | When checked, the User Notification is pinned on the Dashboard; otherwise, it is only available in the general notifications area. |
| Global (for all users) | When checked, the User Notification is visible for all users, and you do not need to manage and limit the target audience (Roles). |
| Publication start date | The start time for when the User Notification is visible (Active) for the target audience. |
| Publication end date | The end time for when the User Notification is visible (Active) for the target audience. |
| Roles | If the User Notification is not public, you can manage the list of individual Roles. |
Maintenance Mode
New 6.0
With Nodinite 6, the user notification includes a new option to mute Alerts in Monitor Views. During a maintenance window, the Monitoring Service synchronizes with the Monitoring Agents, but any alerts are blocked. The state of Monitoring Views, as the window opens, is compared to the state at the end of the window. If there is a reason to send an alert at the end time, the System will do so.
Here's an example of the Maintenance Mode option.
- The System suppresses Alerts during the maintenance window.
- Remote Actions are operational as usual during a maintenance window.
- The Resource state is always up to date, as the synchronization between the Monitoring Service and agents is not interrupted during the Maintenance Mode.
- A User with Administrative privileges may prolong the maintenance window at will.
- A User with Administrative privileges may end the maintenance window at will.
- Included Monitor Views display information about the active Maintenance Mode.
- The System automatically turns off the Auto Healing feature during the Maintenance Mode. New 6.1.0.72
In the following image example, you can see some Monitor Views with an active maintenance window. You can see how long it will remain in the maintenance window.
Monitor Views displaying active Maintenance Mode with remaining time.
Next, expand the accordion to view additional details.
Detailed information about the active Maintenance window.
To manage the maintenance window, click the Actions menu. You can perform the following actions:
Actions menu for managing the Maintenance window.
- Edit User Notification
- Add an hour to the maintenance window. This option prolongs the window.
- Remove the Monitor View from the list of Monitor Views as part of the maintenance window. This option is unavailable if the maintenance window is global, including all Monitor Views.
- End the maintenance window. This option affects all Monitor Views part of the configuration.
Frequently Asked Questions
When should I use Maintenance Mode?
Use Maintenance Mode when:
- Performing planned system updates or deployments
- Conducting infrastructure maintenance that may cause temporary service disruptions
- Testing changes in production during controlled windows
- Avoiding alert fatigue during known downtime periods
What happens to monitoring during Maintenance Mode?
The Monitoring Service continues to collect data and synchronize with agents. However:
- Alerts are suppressed during the maintenance window
- Auto Healing is automatically disabled
- Remote Actions remain operational
- Alert state is compared at the start and end of the window
Can I extend a maintenance window?
Yes! A User with Administrative privileges can prolong the maintenance window by one hour at a time or end it early using the Actions menu.
Next Step
Add or manage User Notification
User Notifications Overview
Related Topics
User Notifications
User Notifications Overview
Add or manage User Notification
Monitoring & Alerts
Monitor Views
Monitoring Service
Alarm Plugins
Auto Healing
Remote Actions